cPanel error

Discussion in 'Plugins & Reports' started by Lewis Gerhardt, Sep 14, 2015.

  1. Lewis Gerhardt

    Lewis Gerhardt New Member

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    I am using the cPanel plugin for accounts, when setting up the server the test connection is succesful.
    However, when I try to create an account the error The package 'hostchea_Basic Host' was not found on the server.

    I have verified all of the settings multiple times and even changed the access key once. Still not working, any ideas?
     
    #1
  2. CE-Matt

    CE-Matt Administrator Staff Member

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    Hard to say without seeing more information.

    Can you open a support ticket with us, and provide CE admin and FTP login details and we'll get it sorted out for you.
     
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  3. Lewis Gerhardt

    Lewis Gerhardt New Member

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    Unfortunately, no. My license is through a reseller and not directly through CE.
    I could pm details if that would work for you.
     
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  4. CE-Matt

    CE-Matt Administrator Staff Member

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    #4

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