Anything in error_log? or the global apache/nginx error log?
Also, hit F12, and see if there's anything in the console tab, or if there are any requests in the network tab that are in red.
Your best would also be to open a support ticket so we can take a look, if you'd prefer.
Your best bet is to enable logging to level 4 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) and see what is logged.
You can also open a support ticket with us, and we can take a look for you.
You'll need to enable logging at level 4, per https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80, and then reattempt whatever you were doing to cause the error.
Once that is done, check the log file.
This appears to be a custom field.
If it's attached to a product: Settings -> Products -> Custom Fields
If it's on step 3, where a client enters their personal information: Settings -> Users -> Custom Fields.
We are pleased to announce Clientexec version 6.6.0 has been released as stable!
As a stable release, Clientexec 6.6.0 is now recommended for all new and existing installations.
Find out more on our blog!
Please allow me to sincerely apologize for the license outage today. We do take uptime very seriously and have never had such an outage like this in our history.
Our team was made aware of the licensing outage this morning and quickly jumped into action to identify and resolve the issue. This...
The integration should basically be the same as any other server type.
1) Create a Server in CE, with your API Key.
2) Create the products you want to offer, and on the advanced tab of the products, select the CWP server, and enter the Package Name on Server for the package in CWP...
This indicates that you have a different configuration for your apache PHP then you do with your CLI.
You'll need to update the configuration of your PHP CLI to have the ionCube Loaders enabled. Once this is done, the corntab should start to work.
These forums are community-based. Our staff responds when we have the chance/time to do so. If you need a staff response, please open a support ticket.
As for the initial question, in templates/default/views/support/ticketpublic/ticket.phtml, add the following at the top of the file: