We should have the ability to customize our signatures in the CE portal. It just seems more and more unprofessional to have plain text in responses from support agents nowadays. Especially for those using the ticket system for sales-related usage.
When a customer uploads a file to be attached to a ticket, it would be helpful to have a way of storing those in a cloud storage or designated location on the server.
We could really benefit from this as Google Drive has built-in virus scanning capabilities which would minimize the risk on our...
I have so many clients that need a secure way of sending and sharing passwords with us. I have even been working on my own version of this with little luck. This should be a no-brainer anyways; you have the hosting password saved as plain text in the database anyways which is a huge vulnerability.
I can see this being necessary for some security purposes. I have clients whose instances require self-hosting of all assets to prevent shared analytics and potential injection of unwanted code if the CDN were to be infected.
I cannot speak for other currencies but In USD our change uses a 2-digit amount. I've noticed that when I calculate the tax portion. I manually ran this payment and recorded it from a Stripe Invoice which rounded up taxes to the nearest whole cent ($10.13). Because of this, payments created a...
Continuing to pay gateway providers is really starting to get pretty expensive. 2.9% (vs Stripe's 0.8%, capped at $5 fee) gets pretty high when you start doing larger transactions. I just received access to Stripe's ACH payment method, but it's not compatible with our CE's version of the API.
I completely agree, security and ease of use are huge for my clients. Being able to directly sign in with their Google accounts would simplify a lot of our work. It's already implemented into cPanel so I see no reason this shouldn't be doable.
I feel like the SMS verification would require a direct connection to either a third party SMS API which would increase your operational cost or CE would have to integrate a centralized SMS system and would probably be charged to us a "premium" plugin.
I don't use WordPress myself but some of my clients would really benefit from this. I would take it a step further and have a function in the API to pass an active session and it's data to other sites on the same server.
Many of my clients use GoDaddy for domains prior to starting service with me and being able to make changes to their domain in it's current home from a central CE dashboard would sure make it much easier.
We need the integration to Stripe Checkout to be upgraded to the latest version for continued payment security. I want to minimize my risk as a business owner within the checkout process and the best way I can see that being is by sending the customer to a Stripe generated checkout page and then...
A couple questions:
Will the user UI be customizable from within the admin panel?
Can a customer autologin to cPanel from within the user panel?
With the new re-design, will the site new interface be mobile-first (since that is the way the world is going now)?
Will the API documentation be...
This can already be achieved in the settings.
Settings > Domains
Enter the subdomains you wish to forbid in Forbidden Subdomains.
As a rule of thumb, I current forbid access to the following to prevent internal issues with cPanel.
I would love to harness the power of HubSpot for both marketing, customer connection and tracking. I have customers in both Clientexec and HubSpot. I have many valuable objects (companies and contacts) that I could highly benefit from the tracking capabilities and lead generation. It would save...