We need the ability to create and share carts to customers to order on their side. Prebuilt carts help close sales and help speed up the on-boarding process. This could probably be done with URL variables (e.g. domain.com/cart?step=3&item=[IDNUM]&[IDNUM_option]=something
If I register my domain with a plug-in and that domain’s NS records doesn’t match the ones for the domain registrar defaults but does match a cPanel server’s NS or IP address, as well have a matching package, it should automatically show and allow updates to the DNS from within the customer...
We should have the ability to customize our signatures in the CE portal. It just seems more and more unprofessional to have plain text in responses from support agents nowadays. Especially for those using the ticket system for sales-related usage.
When a customer uploads a file to be attached to a ticket, it would be helpful to have a way of storing those in a cloud storage or designated location on the server.
We could really benefit from this as Google Drive has built-in virus scanning capabilities which would minimize the risk on our...
I cannot speak for other currencies but In USD our change uses a 2-digit amount. I've noticed that when I calculate the tax portion. I manually ran this payment and recorded it from a Stripe Invoice which rounded up taxes to the nearest whole cent ($10.13). Because of this, payments created a...
Continuing to pay gateway providers is really starting to get pretty expensive. 2.9% (vs Stripe's 0.8%, capped at $5 fee) gets pretty high when you start doing larger transactions. I just received access to Stripe's ACH payment method, but it's not compatible with our CE's version of the API.
I...
Many of my clients use GoDaddy for domains prior to starting service with me and being able to make changes to their domain in it's current home from a central CE dashboard would sure make it much easier.
We need the integration to Stripe Checkout to be upgraded to the latest version for continued payment security. I want to minimize my risk as a business owner within the checkout process and the best way I can see that being is by sending the customer to a Stripe generated checkout page and then...
I would love to harness the power of HubSpot for both marketing, customer connection and tracking. I have customers in both Clientexec and HubSpot. I have many valuable objects (companies and contacts) that I could highly benefit from the tracking capabilities and lead generation. It would save...
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