Email History - Admin

wkhaksar

New Member
I noticed that in version 5.10 you were succeeded to log the emails sent to clients and they will be able to see it on client portal. I am also requesting to add the same log/history to the admin as well, so they can see where the client gets the email or not? or which emails has been sent to the clients and so on. It will be great for the admins as well if the client says they didn't received the emails so the admin can check whether it is true or not.

So, you are already logging the emails, then would be easy for you to show it to the admins as well.
 

CE-Matt

Administrator
Staff member
I noticed that in version 5.10 you were succeeded to log the emails sent to clients and they will be able to see it on client portal. I am also requesting to add the same log/history to the admin as well, so they can see where the client gets the email or not? or which emails has been sent to the clients and so on. It will be great for the admins as well if the client says they didn't received the emails so the admin can check whether it is true or not.

So, you are already logging the emails, then would be easy for you to show it to the admins as well.
This is something that we will be adding in an upcoming release.

You can still see this by using the "View as Client" feature from the admin, however, I do want to make it more user-friendly for staff, to not have to jump through hoops to see.
 
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