Support ticket reply display order

jonhcarter

New Member
Hello,

Staff ticket reply in clentarea showing at the bottom of the ticket. I want to show the staff reply at the top of the ticket.

How can I do this?
 

CE-Matt

Administrator
Staff member
It looks like the forum is dead.
These forums are community-based. Our staff responds when we have the chance/time to do so. If you need a staff response, please open a support ticket.

As for the initial question, in templates/default/views/support/ticketpublic/ticket.phtml, add the following at the top of the file:

Code:
<?php $this->comments = array_reverse($this->comments); ?>
 
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