"Login to Panel" link error in client area

[rt050]

Hi there,

I'm currently giving Clientexec a test - looks good so far.

Just for info:

• Latest version of Clientexec
• Web panel is Enhance
• Server and product is setup and connection is working

I've ran into a small issue in testing where, I've made a test customer and bought a package etc which has all worked and it's on my web server etc. However, in the customer portal, when I look at the package and click on "Login to Panel" I get an error shown below:

{"error":true,"success":false,"message":"There was an error with your request. If the issue persists please contact us."}

I can't for the life of me work out if this is something I haven't configured or whether it's a bug? I was wondering if anyone would be able to help?

Thanks in advance

 

[CE-Matt]

Hi there,

I'm currently giving Clientexec a test - looks good so far.

Just for info:

• Latest version of Clientexec
• Web panel is Enhance
• Server and product is setup and connection is working

I've ran into a small issue in testing where, I've made a test customer and bought a package etc which has all worked and it's on my web server etc. However, in the customer portal, when I look at the package and click on "Login to Panel" I get an error shown below:



I can't for the life of me work out if this is something I haven't configured or whether it's a bug? I was wondering if anyone would be able to help?

Thanks in advance

It would be best to open a support ticket so we can take a look: https://www.clientexec.com/members/index.php?fuse=support&controller=ticket&view=submitticket