I tried integrating it through the plugin system before, but had to tweak a couple of files to make notifications work right. If you get stuck, happy to share how I did it.
I hope this helps! I totally agree with you about CRM integration—having it built directly into the software would save a lot of time and reduce the complexity of connecting multiple tools. In my experience, using an all-in-one field service management software like FieldBoss has been really...
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