From Email Change when new ticket is created

L

link

New Member
When the ticket is created, i would like to change the "From" email address to a specific email address that is in the description body. How can this be possible?
 
I had better suggestion for this issue ;
What's your opinion about this ?

cc and bcc or CC Recipients for clientportal

Hello Please add cc and bcc or CC Recipients for tickets in client portal. when a design or it opens a ticket behalf of a client needs to be updated once login or opened a ticket for him/her. Thanks
forum.clientexec.com forum.clientexec.com
 
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