When an amount of account balance is used to renew a service, the invoice becomes partially paid, but the service appears to be renewed before the invoice is fully paid.
For example, a user wanted to renew the service and the user has a $10 balance in their account. (The bill to be paid is $50.) When the user goes to pay the bill, the $10 in the balance is used for the bill and the debt becomes $40, so the bill is not fully paid. However, the relevant service is still renewed.Can you please let me know what you mean by "but the service appears to be renewed before the invoice is fully paid"?