Recent content by aarondwyer

I was only able to change it directly in phpmyadmin sql

Hi CE team How do I change the next invoice date on a package that has a recurring fee on it? I thought it used to be able to be changed in the Billing area of the customer hosting package.

Thank you Matt You were spot on

Hi CE team Where do change the options in the order page Source From dropdown list? I've looked through the configurable settings and don't seem to be able to find it. Aaron

Thanks Matt Ok noted. I've just been having to contact the clients to email me directly whatever screen shot they tried to send through. Will continue to do that. Does that affect the email piping method as well as POP3 method? Aaron

Hi Matt / Hadi thanks for your replies. I've been doing some more testing - and it looks like it might be inline images that are stripped out via the POP3 import into support ticket area. And you end up with this. I'm doing some further testing now to make sure. Aaron

Hi CE forum members I've got an issue within the CE support ticket area where incoming emails to support that have attachments are missing those attachments in the support area. Only the text from the email comes through. I'm using ClientExec v6.4.2 and for Email Routing setup I'm using "Email...

Ok thanks Matt for checking on that for me. You are correct of course. I've tried with different browser and in private mode so there was no risk of having anything in cache. And the page is rendering nicely now.

Thanks Matt. However - I'll need to confirm - because I've changed these elements in these files and not seeing any change in my order page. Looking to change overall background and page header background to just white. /templates/default/css/style.css .ce-overall-light {...

Thanks, I had a look at those previously but they are not what I want. Basically I'm after how to customise the top section in the order page? And how to keep those changes between upgrades.

Hi CE team Where do I make a change to make the order page header the same colour as the rest of the page (off white) and not blue? Thanks Aaron

Wonderful - many thanks for your fast reply - and this has solved my issue.

Hi team I've noticed that the date format on invoices where the package item description that is listed is not in the same regional format as the other dates on the invoice. I think it's always been like this - but I've got clients asking me about it - so I'd like to sort it out. I'm on CE...

Perfect - works like a charm, many thanks

Finally getting back to sorting this out and stuck on this again. I've noticed that inline HTML elements in the PHP function are not being parsed in the PHTML and shown as straight text on the output. For example Snapin Example on snapinexample.phtml <br> <?php echo $this->output; ?>...