Recent content by shanehicks

Instead of a dropdown of date format, just have us enter input field (that is validated) with a PHP datetime format: Y-m-d (that would output YYYY-MM-DD). Ref: https://www.php.net/manual/en/datetime.format.php

I can update a payment method from logging into the admin and use the “View as Customer” function to set the payment method but I feel like there has got to be a better way to do this directly from the admin panel that I am overlooking? Any guidance is appreciated.

So do we have any update on progress or a new ETA for completion? I would rather see the ongoing progress and know it would realistically be 3-6 more months, rather than be left in the dark for years.

There are two ways to do this: On the customer's packages tab, you can check the box to the left of the hosting plan. At the bottom, the second button should be a Cancel Package(s) button. On the package page, under the General section, you can change the Status field to "Cancelled" and click...

Will the API change significantly to break existing requests for the 7.x?

Even for businesses that need to be on a USPS address standard, Google Maps will cover this. Currently they are allowing 10K (don't quote me on this) requests per month for free.

Since the payment methods are already stored at the processor systems, can we pull the list of all payment methods on the customer's account to be visible in their account and the backend. Automated payments can automatically run on the selected or default payment method. This would open up the...

I agree, it would be a helpful feature for built-in templates. Something to consider: if you're looking at it from UX perspective, those packages would be hidden until scrolled upon, thus reducing the exposure to said products and even less on mobile devices. Perhaps make it a desktop-only...

When creating a new hosting package from the admin panel, there should be a secure password generator button next to the server password for when the user is creating the new password. In addition, the password field should be hidden by default and have the option to view the password. The...

If a login session expires while the user is logged in (e.g. the user walks away from the workstation for 30+ minutes and the session expires), I encounter this: Error thrown with message "Call to a member function getId() on null". URL...

This might be something you can implement on your own if you clone and edit the template.

Is this something that is still not in the plans?

Since everyone else is on the AI bandwagon right now, why not implement an addon that can use ChatGPT to answer common questions about common hosting/domain/account issues?

Why not just open a ticket for the customer and attach the screenshot as proof? Not to mention if you mark the invoice as paid, it will reflect that on the PDF copy of the invoice for them in their account.

Fields like phone numbers should be more than text input fields. Store them as integers but have it format on the front end similar to how Hubspot now has you enter phone numbers. Field validation can be a simple fix by implementing something like International Telephone Input (shows flag...