Request for Multi-File Upload Feature in Our Ticket System
Hello team,
I would like to propose the addition of a feature to the ticket system that allows users to upload multiple files at once. Currently, having to upload files one by one can be time-consuming, confusing and inefficient, especially when handling complex issues that require multiple documents for context.
By enabling multi-file uploads, we can streamline our workflow, reduce processing time, and improve overall productivity. This enhancement would greatly benefit both our support team and our clients, making it easier to share necessary information quickly and effectively.
Thank you for considering this request!
Matt
