We are speaking about add funds from client portal not from Admin Area;
In this case clients could add funds into the clientportal and use it from renew and paying their invoices.
Hello
Still there is an issue in Admin Portal.
When we place an order for a client in admin area if package contains Setup fee ;
Setup fee is not applied in the invoice;
Please consider this .
It means setup fee for all packages only applies in invoices if clients order this packages from their...
Hi
Recently I found many client doesn't aware with clicking on Package under PackageList( Client Portal ) They could see configuration and details of package.
I recommend add a shortcut for product details under Action Menu like something I show in below image.
Thank you
@CE-Matt You have recently added this feature ( Enable / Disable auto payment ) to Clientexec and working properly ( https://forum.clientexec.com/threads/automatic-credit-use-enable-disable.665/post-1482 )
I think it's not difficult if you consider feature of "Add funds" to client portal.
Just...
Hello
Would you please describe if possible to use any memory cache for clientexec ?
Is it possible to use something like memcache for clientexec to speed up it ?
How we can configure that ?
Thanks
Add funds currently is not available feature in clientexec .
But manually in admin area you can add funds ; client and admin could manage this funds and use it on generated invoices.
Hello
Would you please update your opinion about different cron job for Suspend and Unsuspend Servicel
I know it's not good to suspend services on 00:00 AM and we can't limit cron job because AutoUnsuspend should work for unsuspend paid services;
Thank you
Hello
I have investigated this issue more and found that with button of "Send Welcome Email" everything is okay;
Problem happens when we use "Email Client" Button.
Thanks
I have checked some other TAG like [PACKAGEID] is not working in SUBJECT of Welcome Emails.
VPS Information : [PACKAGEID]
VPS Information : [CUSTOMPACKAGE_IP]
Thank you
Hello
I am not aware it's a feature or a bug but in Subject of welcome emails we can't use [custompackage_IP] ( Custom fields )
As I have checked some fields like [DOMAINNAME] is working properly.
Would you please describe regarding this ?
Thanks
Hello
Currently Clientexec doesn't support multi currency;
Because of it we need to customize some invoices manually;
when invoices generated automatically , clients pay invoices before we customize the invoice price.
Is there any suggestion for this senario ?
Thank you
Hello
You can create snapin https://www.clientexec.com/members/knowledge-base/developer-docs~89/snapin-plugin-development-guide~524
and listen to events https://www.clientexec.com/members/knowledge-base/developer-docs~89/list-of-events-hooks~503
Thank you
Hi
Please add "Add Support Ticket" from Admin area to Event Handler;
https://www.clientexec.com/members/knowledge-base/developer-docs~89/list-of-events-hooks~503
We use this event to send SMS for clients;
Thanks
Clientexec has event handler ; we have created a small snapin to check events and connected this snapin to our own sms center;
https://www.clientexec.com/members/knowledge-base/developer-docs~89/list-of-events-hooks~503
I think it's better clientexec extends the list of events;
Thanks
Hello
we generate draft invoices for clients to check .
Please make void button available for draft invoices;
currently only we can delete draft invoices;
Thanks
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