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ClientExec has a huge issue of accepting invalid domains. As a hosting provider i don't want spammy orders. While ordering i can type any random domain like : hostgreet.cdnasdak or sitepape.abchdso & it will forward me to the payment page, instead of showing invalid domain error. :/ Also...

Actually its easy. As all the APIs are publicly available. My team can also build it, but its time consuming. That will cost me some amount. That's why just requested directly to clientexec.

Notification system to get notified when a user create ticket or place order. Customizable as per required. Telegram Notification Slack Notification SMS Notification

Exactly, cancel reason can be kept optional. If admin uses it or keep it blank.

I am providing a free web hosting services : HostGreet.com Where i have to cancel multiple orders daily due to several reasons, but there is no option to add cancellation reason. Kindly add a field for cancellation reason.