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  1. M

    Ability to upload multiple files for support tickets

    Request for Multi-File Upload Feature in Our Ticket System Hello team, I would like to propose the addition of a feature to the ticket system that allows users to upload multiple files at once. Currently, having to upload files one by one can be time-consuming, confusing and inefficient...
  2. M

    Remove signatures from clients

    Hi, We allow our clients to use email for support, however, the biggest nuisance of this feature is the amount of unnecessary information in the clients' signatures. Is there a way to prevent these unnecessary email signatures? I know it's going to be very difficult, probably impossible as...
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