Add Support Ticket / Show Package

hadi

Active Member
Hello
When we update tickets or a ticket opens by a client we could select package but when we add support ticket we don't have these option; ( Below Image )
Because of this leakage we can't use canned responses with Package Custom Fields;
Please add this part to add support ticket .

Thanks

1569757422485.png

1569757762414.png
 
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