admin portal

Hello I think it's an issue that event log on admin portal has not full information about suspetion issue. for example below log doesn't show which package has this problem . Please specify packageID in the details. Thanks cPanel API Request (suspendacct) / cURL Error: Failed to connect to...

Hello when we look into the Hosting Package List we can not each hosting packages placed on which server ; It's better to add this as a filter or new optional column; Thanks

Hello Consider lots of clients, register domains with their hosting packages ; or they remember their first date of ordering and after they upgrade their package ; next due date is changing to new date; Please consider an option that clientexec cacluate only remained date and next due date...

Hello I suggest add a feature with these features. Default configuration : limits number of tickets for all clients Override No tickets : change number of tickets each clients could open. ( for VIP clients ) It will helps to prevent of clients open multiple of tickets to follow up a subject or...

Please enable regex check for FirstName and LastName ; When we use multilanguage in clientexec some clients enter their name , family , city in other language and this cause some services like domain registrar fails. It's better to regex check these fields to avoid entering these fields in...

Hello Please add "AND" , "OR" for Ticket Search Filter in Admin Portal. We need to make a filter with different ticket types and it's not possible with current settings. Ticket Type 1 : Hosting/SharedHosting Ticket Type 2 : Hosting/VPS Ticket Type 3 : Hosting/Dedicated Thanks

Hello Still there is an issue in Admin Portal. When we place an order for a client in admin area if package contains Setup fee ; Setup fee is not applied in the invoice; Please consider this . It means setup fee for all packages only applies in invoices if clients order this packages from their...

Hi Cientexec doesn't have External VPS/Package ID in the advanced search. Please add this field. Thank you Thanks

Hi Please add "Add Support Ticket" from Admin area to Event Handler; https://www.clientexec.com/members/knowledge-base/developer-docs~89/list-of-events-hooks~503 We use this event to send SMS for clients; Thanks

Please add Note or ID for Custom Fields; Consider we add VM Operating System Custom Field for Solusvm and Vultr and others. All Cloud/VPS services doesn't support same operation systems so we need to have different custom fields with same field name. Now , All names are same and we can't define...

Hello In some country or conditions we should prevent users from editing below fields Name, Family, Address, Email , etc. Please add options are available for other user custom fields for above fields. Admin could select if above fields are editable or not; Thank you

Hello Is it possible to have internal ticket type which are not visible in Public and clients ? Thanks

Hello This part ( Account/ Clients ) page of Clientexec will be very useful if some more column added to the table. Please add Balance column and filter for this page ; Currently we can't check remained balance by sorting; Thanks

Hello As anyone know admin area in clientexec is very important; Is there any way to IP protect /admin path in clientexec ? Thanks

Hello Please add formatted text for canned response; because we are using RTL text currently this simple text box not helping us to have our custom canned response. Thanks

Hello Many people use www. or https://www. or https:// for ordering webhosting; This cause problem for creating packages. Would you please add "Forbidden Subdomains" for OrderPages Setting ? Thanks

Hello Under Accounts/Clients/ Filter doesn't show "Custom User Status Alias". Thanks

Hello Now we have two types of invoice and drafts. Could we have a new type of named proforma ? This is useful when we want create custom prices and send proforma for clients. It should have custom pdf format. Thanks

It will be good if we have a different PDF format for draft and invoice. currently we can only define the pdf template which applies for both files( invoice and draft ). as we use draft invoices for proforma we need to have different formats for pdf. Thanks

Hello In some cases we need to send one or more invoice/receipt to someone else ( not registered in clientexec ) Please add send under invoice list. We can select and send and invoice/receipt or draft to someone else ( for example our staff ) Thanks