Cancellation Date


Staff member
Under which setup point can I adjust the cancellation date if I want to cancel a product or domain?

We only currently support the two "types" of cancellation dates. Immediate, or end of the billing cycle.

Are you looking to add an additional option to this, and what would be the logic for that?


New Member
Hello Matt,

i have the Problem that i can see the "End of the Billing cycle" in the dropdown menu.

Maybe a Problem after import the Data from WHMCS?

From which DB table are these data "End of Billing cycle" read out, possibly I can then add them if necessary?

Best regards



Staff member
I'm still a little confused by what you mean.

Can you open a ticket with us and provide screenshots of what you are seeing, and what you expect?