Exclude packages from autosuspend

[hadi]

Hello
I am sure all companies has some clients which are important for them to avoid autosuspention.
Please add this feature to autosuspend service which lets admin select which packages exclude autosuspend;
Thanks

 

[CE-Juan]

That is already available from the client package.
Go to the client profile, then Packages, click on the respective package, and on General tab, go to Override Auto Suspend, and set it to Yes. Press the Update Package button and you are done.

 

[CE-Matt]

That is already available from the client package.
Go to the client profile, then Packages, click on the respective package, and on General tab, go to Override Auto Suspend, and set it to Yes. Press the Update Package button and you are done.

I believe this request is for a product level status. I.e. more expensive "VIP" packages would never suspended, instead of being at the package level.

 

[hadi]

Yes Matt you are right;