Exclude packages from autosuspend

hadi

Member
Hello
I am sure all companies has some clients which are important for them to avoid autosuspention.
Please add this feature to autosuspend service which lets admin select which packages exclude autosuspend;
Thanks
 

CE-Juan

Administrator
Staff member
That is already available from the client package.
Go to the client profile, then Packages, click on the respective package, and on General tab, go to Override Auto Suspend, and set it to Yes. Press the Update Package button and you are done.
 

CE-Matt

Administrator
Staff member
That is already available from the client package.
Go to the client profile, then Packages, click on the respective package, and on General tab, go to Override Auto Suspend, and set it to Yes. Press the Update Package button and you are done.
I believe this request is for a product level status. I.e. more expensive "VIP" packages would never suspended, instead of being at the package level.
 
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