Feeling confused about upgrading package and it's period

[srsakib]

Hi,
I'm a little bit confused about managing the package or products. Suppose, I have 2 GB of hosting package and also 5 GB. One of my clients will buy 2 GB first, then want to upgrade his package to 5GB. How do I upgrade the package from Clientexec without interfering WHMCS or changing Invoice?

Another problem is expanding the time period. Suppose, my client will subscribe for a monthly package. Then he/she want to subscribe for yearly. The package will be the same. How do I expand the time period from Clientexec panel?

Thanks

 

[CE-Matt]

Hi,

You'd have to manually do any package upgrades right now (in 6.2). In 6.3, we're introducing an automated package upgrade system, which will pro-rate invoices, and handle the whole process for you.

In the admin interface, you can change the billing cycle under the Billing tab of the user's packages.

 

[srsakib]

Hi,

You'd have to manually do any package upgrades right now (in 6.2). In 6.3, we're introducing an automated package upgrade system, which will pro-rate invoices, and handle the whole process for you.

In the admin interface, you can change the billing cycle under the Billing tab of the user's packages.

Thank you. I got the billing cycle option. Waiting for the update.