Ticket types in more levels

hadi

Active Member
Hello
I recommend two/three level ticket types.
It's very useful and prevent from defining many ticket types in a list.
When we have a long list ; client doesn't select correct ticket type in list but if we have two or three level ticket typles ;
It will force they select correct ticket type when opening tickets.

Thank you


- Support Ticket
+-- Dedicated Server Support
---- Reboot Server
---- KVM Access
---- License Issues
+-- Shared Hosting Support
--- CMS Issues
--- Password reset issue


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Thanks
 
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