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  1. CE-Matt

    Add Domain to cart button not showing up

    I haven't seen that happen before. Can you open a support ticket with us and include CE Admin and FTP access so we can take a look at what's going on?
  2. CE-Matt

    Planned FraudRecord for ClientExec

    This is something we have planned for after our 7.0 release. Our 7.0 release is going to include an updated fraud/order system, which then we can hook FraudRecord into
  3. CE-Matt

    Need to optimize the order form

    We've removed the description part on mobile, and changed the other text to "Existing Customer? Login here."
  4. CE-Matt

    Need to optimize the order form

    This is something we're looking into, and will get addressed in a future release.
  5. CE-Matt

    About releasing Clientexec 6.5 or 7

    We're hoping mid to late September, but no guarantees. It really depends on how development goes, QA, etc.
  6. CE-Matt

    About Cyberpanel Integration

    Best bet is to open a support ticket so we can take a look. You can also enable logging at level 4 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) and see if anything is logged. Also make sure that your CE server isn't running a firewall that blocks...
  7. CE-Matt

    About Cyberpanel Integration

    Hi there, Should be basically the same as the cPanel Integration: https://www.clientexec.com/members/knowledge-base/getting-started~81/cpanel-initial-setup~351
  8. CE-Matt

    Completed Add hCaptcha as a Security Option

    This is being added in our 6.6.0 release. We've also changed the way Captcha's work, and they are now "plugins" (like a server plugin, gateway plugin, etc), so you can extend this to add other types. 6.6.0 will include reCaptcha v2 and hCaptcha.
  9. CE-Matt

    Hide paginate if 1 page

    There was an issue preventing proper styling from being applied for the pagination. That has been fixed for our next release. We are still reviewing if we will hide pagination or not, but you should be able to add the javascript code in a custom template file for now.
  10. CE-Matt

    Completed Coinbase Commerce Payment Gateway

    This will be available in our 6.6.0 release.
  11. CE-Matt

    Email Delivery Issue

    If you're still experiencing issues with email sending, please open a ticket with login details so we can investigate it.
  12. CE-Matt

    Remove PayPal as the default payment on the Invoice page [SOLVED]

    Have you disabled PayPal for one-time payments: Settings -> Plugins -> Payment Processors -> PayPal -> One-Time Payments? If that is set to No, and it's still showing, it means the client has their payment method set as PayPal, so it still gives the option. You can change a client's payment...
  13. CE-Matt

    Testing Mode

    Hi, Yes, Clientexec is still being maintained. These are community-based forums. If you require answers from staff, please open a support ticket. Your best bet is to utilize our 30 day free trial, to install and configure Clientexec, and then run through the system pretending you are a...
  14. CE-Matt

    Login Page Extra Security

    Hi there, Captcha on the login page has been introduced in 6.5.0. This should be hitting stable later this coming week. We have an open request to implement 2FA as well, however I do not currently have an ETA for this.
  15. CE-Matt

    Registrars Plugin

    Hi, Can you try the PlanetDomain Registrar in Clientexec? I believe this is the same as TTP Wholesale.
  16. CE-Matt

    CE Support ticket area - trouble with incoming Email attachments missing

    It affects both as far as I know. Can I get you to open a support ticket about this, and ask it to be assigned to me?
  17. CE-Matt

    CE Support ticket area - trouble with incoming Email attachments missing

    This is a known bug that I haven't got a fix for yet. Thank you for bringing this to our attention as well. Hopefully we can get this fixed for our 6.5.0 final release.
  18. CE-Matt

    CE Support ticket area - trouble with incoming Email attachments missing

    If you're unable to figure this out, feel free to open a support ticket and we can take a look.
  19. CE-Matt

    solusvm

    Hi, All of our open tickets have been responded to. If you didn't receive a reply, please double-check your spam/junk folder.
  20. CE-Matt

    Custom Snapin for 3rd Party Cloud Service Integration

    Hi, You'll want to have "Hide Hosting Custom FIelds" enabled in the Product, this will remove the Domain Name field. Then you want to create Custom Fields, and attach them to the Product Group, and use them, like we do in SolusVM...
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