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  1. drhoo

    Transaction records for cloned invoices

    Moving this into an event entry is a brilliant idea. Thanks Matt!
  2. drhoo

    7.2.0 - Invoices not sent when "Sent Invoice Receipts" is set to No

    Thanks for fixing this. Much appreciate it.
  3. drhoo

    Transaction records for cloned invoices

    I often clone invoices to save time for some customers and the cloned invoices show a transaction entry like "Cloned from invoice....". Is it possible to exclude this transaction? I believe technically a transaction should be served as a financial entry rather than log entry of other activities...
  4. drhoo

    7.2.0 - Invoices not sent when "Sent Invoice Receipts" is set to No

    I noticed that when I set "Sent Invoice Receipts" to No under the Billing tab, invoices are not emailed to the client when check and sent manually.
  5. drhoo

    Viewing/creating an invoice takes long to load - 7.

    I'm currently on 7.1.2, PHP: 8.4 (have tried 8.5) and my php.ini is all optimised for maximum speed. When I click on an invoice for a client or trying to create a single invoice, there's a noticeable lag (around 6-8 secs) compared to version 6. Any ideas?
  6. drhoo

    7.1.0 - Ticket Types show HTML characters (&)

    The ampersand shows as the HTML character.
  7. drhoo

    V 7.1.0 - Clicking on "Open tickets" for current user, shows all clients tickets

    Not a big issue, but when you click on Open ticket on the side menu, it doesn't go to the current customer's tickets.
  8. drhoo

    eNom renewal logs are blank

    Hi Matt, Thanks for explaining this. I have no idea where the Domain Updater is - never used it. Is there any guide on this anywhere? Edit: Found it. It's in the Automation processes. Thanks again, I'll have a look.
  9. drhoo

    eNom renewal logs are blank

    Hello, The renewal tab under domains don't pull any data. It it just me? Thanks
  10. drhoo

    Not A Bug Stripe problem, one-time payments, no CC modal

    I'm having this problem with Stripe: When a user choses to pay an invoice by card (Stripe has one-time payments on), but the customer doesn't get the modal box to put in their card and instead the pages takes a couple of seconds and shows the error "There was a problem with your payment...." and...
  11. drhoo

    Not A Bug Ticket Email notifications - Sudden email configuration error with tickets

    OK, finally. I sent a message from our main CE Gmail account and it bounced saying the account had reached its sending limits. Looks like the looping had triggered a spam flag. It's all working now :-)
  12. drhoo

    Not A Bug Ticket Email notifications - Sudden email configuration error with tickets

    This started happing all out of the blue this morning. When users try to submit a ticket or admin reply to ticket in CE, email notifications are not sent and the error shows the recipient email: "Email to [email protected] was not sent due to an error in Email configuration. (addreplyticket)" From...
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