Client's profile > Alt. Accounts > Add Account >
In the email input field write there the billing manager's email address & mark desired email notifications such as "Invoices"
Then "Submit"
This process may work as currently, there is no child or sub account feature in Clientexec.
Hi,
Currently, there is no dedicated email template for transferred domain names.
Both newly registered domains and transferred domains are using the same email template. This can be confusing for customers, since the transfer process is different from a new registration.
Please consider...
Hi,
Thank you so much. It works fine.
I made a small tweak to improve the UI.
CSS Changes:
.ceas-menu-search-wrapper {
background: var(--bs-body-bg);
border-bottom: 1px solid var(--bs-body-bg);
margin-bottom: 0.25rem;
padding: 0.5rem 0.75rem !important;
position...
Hi,
Currently in version 7, support ticket's images can be viewed directly from the admin dashboard without downloading them. Previously, when trying to view ticket images, the images were downloaded instead of opening in preview mode. This feature is really helpful.
However, the same image...
I would like to request a menu search feature for the Clientexec admin dashboard, specifically inside the left navigation bar.
Currently, admins need to go through multiple menus and submenus to find a specific option. This can take extra time, especially when managing different sections such...
Hi,
The order page currently shows the system’s default currency, which is normal. However, in a multi-currency setup, customers can change the currency from the footer.
The issue occurs when a customer is already in the order process (Step 02 or Step 03). If they change the currency at that...
Hello,
When a client creates a new account, the system automatically sets the account currency to the system’s default currency.
If you add an option on the signup page to let users choose their preferred currency, it will make the process more flexible and user-friendly. Currently, many...
Currently, the EPP code is visible on the Domain Details page. This can be scanned easily by browser extensions, which is a vulnerability.
Please make the EPP code a secured field. We are receiving feedback from our customers regarding this. I previously shared this concern through a support...
01. When a client uploads a file through the support ticket, due to the lack of an upload indicator, there's no way to tell that it's actually uploading. Sometimes, the client writes a message first, then attaches the file. When they submit, the file is uploading in the background, so submission...
We regularly manage domain pricing for multiple TLDs, including multi-year pricing (1–10 years). During pricing setup, administrators must manually enter Registration, Renewal, and Transfer prices for each individual year, which
Currently, when pricing is entered for 1 Year, there is no way to...
We have started offering third-level ".bd" domain extensions (e.g., .com.bd, .edu.bd, .ai.bd) from this ongoing month. To successfully process orders for these extensions, legal documents are mandatory and must be submitted during the ordering process.
Currently, there is no suitable method for...
Hello,
Currently, the system assigns a default currency automatically when a new account is created. This sometimes causes issues while ordering services, as the assigned currency may not match the customer’s preference. In such cases, the currency has to be changed manually from the customer’s...
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