Recent content by CE-Matt

It's one of the standard fields. It doesn't actually need it or use it. https://docs.clientexec.com/en/article/adding-a-hetzner-cloud-server-and-products-8pawsk/ should explain how to set it up. I've asked the team to make a note about hostname and shared ip not being required.

If you want to open a support ticket at https://www.clientexec.com/members/index.php?fuse=support&controller=ticket&view=submitticket we can take a look at your setup and see what's going on.

This will be what we implement when this feature gets added.

This will be something we look into in our 7.x release schedule, once the admin panel rewrite has been completed.

This will be something that we look into during our 7.x release schedule, once the admin panel rewrite has been completed.

I believe this was resolved in a support ticket. If not, please follow up with us.

It would be best to open a support ticket so we can take a look: https://www.clientexec.com/members/index.php?fuse=support&controller=ticket&view=submitticket

Would be best to open a support ticket, and we can take a look at why this is happening

These only work when suspend() and unsuspend() funcs are all on a UserPackage. This means when auto suspend/unsuspend runs, or you trigger, or if you trigger a plugin action when you change the global status. Changing the status of a userpackage from active to suspended, or vice versa will not...

We are pleased to announce the first beta release of version 6.8! As a beta version, we do not recommend running 6.8 in a production environment. If you have a Clientexec license, you are automatically eligible to participate in the beta. More information can be found in our blog post.

These should all be working. If not, please open a ticket and we can take a closer look.

Which hooks are not working?

Can you please open a support ticket so we can investigate this? A white screen typically means a PHP error, so I would check logs to see if anything is logged. The other cause of a white screen during installation is if you are using Ubuntu and their default PHP 8.1 version (8.1.2). There's...

Our auto upgrader currently uses shell_exec, can you confirm that this isn't disabled in php.ini? Feel free to open a support ticket so we can investigate this further for you as well.

Hi there, There was an issue with Firefox earlier: https://bugzilla.mozilla.org/show_bug.cgi?id=1894735 Are you still having issues, or has this been resolved?