We would need you to either open a support ticket or attach logs at level 4 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) so we can see what is happening.
This can already be done, in one of two ways:
1) Send "messagetype" as a GET parameter and use the Ticket Type ID.
2) Send "tickettype" as a GET parameter and use the name of the ticket type.
Please only post 1 feature request per thread. This allows the thread to focus solely on the requested feature and allows us to gauge community interest in the feature, allowing us to prioritize the request.
Please make sure you use the search feature to ensure that your request doesn't...