Search results

  1. CE-Matt

    which package are using "Override AutoSuspend"

    The following query should give you a list of user package IDs that have it enabled. SELECT objectid FROM object_customField WHERE customFieldId = (SELECT id FROM customField WHERE name='Override AutoSuspend') AND value = 1;
  2. CE-Matt

    How do I sync. my old client in ClientExec?

    Hi, Once you've set up the TLDs at Settings -> Products -> Products, please follow our guide at https://www.clientexec.com/members/knowledge-base/tutorials~49/how-to-import-domains-from-registrar~494 to import any domains. You'll then want to make sure the Domain Updater service is running...
  3. CE-Matt

    Adding simple PHP script for clients

    Hi, You could do this with a snapin, however, we do not have the docs for this right now (this is something we are working on). You can take a look in plugins/snapin/ and take a look at how they work. Feel free to ask any questions about that, or hop into slack and we can help.
  4. CE-Matt

    Clientexec 6.3.0 Released!

    We are pleased to announce the stable release of Clientexec 6.3, which can be downloaded here. More information on this release can be found on our blog post.
  5. CE-Matt

    Under Consideration Plugin request for dynadot.com registrar

    Once they have their sandbox environment complete, we will consider adding support for Dynadot.
  6. CE-Matt

    Payment procesor depending on currency

    This should be addressed with our multi-currency support in the 7.0 release.
  7. CE-Matt

    Receive an email notifying a ticket

    Make sure you have the notification option set at Settings -> Support -> Departments You would need to edit plugins/services/order/PlugnOrder.php and change the variable $canActivatePackage to just be true, around line 140. We don't have support for multi-currency right now. This is coming in...
  8. CE-Matt

    Receive an email notifying a ticket

    Hi, We would need your question in English to be able to assist you further.
  9. CE-Matt

    Product Activation Issue with GoGetSSL Module

    Have you selected the proper Cert from the Advanced Tab of the Edit Product View? If you have, you'll need to open a support ticket so we can take a closer look.
  10. CE-Matt

    Completed Vultr Module

    This is now available in our beta release of 6.3.0 B1.
  11. CE-Matt

    Completed Plugin request gogetssl.com SSL provider

    This is now available in our beta release of 6.3.0 B1
  12. CE-Matt

    Completed Upgrade Package in Action Button

    This is now available in our beta build of 6.3.0 B1
  13. CE-Matt

    How to preview invoice.phtml?

    Nope, as long as you have an active license, we will provide you with a free dev license as needed.
  14. CE-Matt

    How to preview invoice.phtml?

    If you want to open up a support ticket, we can create a development license for you, so you can do any testing there.
  15. CE-Matt

    How to preview invoice.phtml?

    The best way right now is to upload a new version to plugins/invoices (you can copy default over to a new name). Once it's there, you can assign it to a test user in your CE, generate a fake/test invoice, and make your changes as needed.
  16. CE-Matt

    Under Consideration add date to credit balance

    Thining over this some more: Would you only have a use-case for adding credit with a past date, or would you also be adding credit to a future date. If we add a date field, and then you add credit dated 10 days in the future, the client would still have access to that credit today, without a...
  17. CE-Matt

    Feeling confused about upgrading package and it's period

    Hi, You'd have to manually do any package upgrades right now (in 6.2). In 6.3, we're introducing an automated package upgrade system, which will pro-rate invoices, and handle the whole process for you. In the admin interface, you can change the billing cycle under the Billing tab of the...
  18. CE-Matt

    Payment Overdue emails - where is the setting to disable sending it ?

    The setting is in the Invoice Reminder Service, Settings -> Plugins -> Automation Services -> Invoice Reminder -> "Days to trigger reminder".
  19. CE-Matt

    Addons for a package

    Yes, an option for None, but leave the price blank, and that should do it.
  20. CE-Matt

    Addons for a package

    For addons to not show up if they aren't selected: https://www.clientexec.com/members/knowledge-base/invoicing-and-payments~68/how-to-configure-addon-prices~487
Back
Top