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Best bet is to open a support ticket so we can take a look. You can also enable logging at level 4 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) and see if anything is logged. Also make sure that your CE server isn't running a firewall that blocks...

Hi there, Should be basically the same as the cPanel Integration: https://www.clientexec.com/members/knowledge-base/getting-started~81/cpanel-initial-setup~351

This is being added in our 6.6.0 release. We've also changed the way Captcha's work, and they are now "plugins" (like a server plugin, gateway plugin, etc), so you can extend this to add other types. 6.6.0 will include reCaptcha v2 and hCaptcha.

There was an issue preventing proper styling from being applied for the pagination. That has been fixed for our next release. We are still reviewing if we will hide pagination or not, but you should be able to add the javascript code in a custom template file for now.

This will be available in our 6.6.0 release.

If you're still experiencing issues with email sending, please open a ticket with login details so we can investigate it.

Have you disabled PayPal for one-time payments: Settings -> Plugins -> Payment Processors -> PayPal -> One-Time Payments? If that is set to No, and it's still showing, it means the client has their payment method set as PayPal, so it still gives the option. You can change a client's payment...

Hi, Yes, Clientexec is still being maintained. These are community-based forums. If you require answers from staff, please open a support ticket. Your best bet is to utilize our 30 day free trial, to install and configure Clientexec, and then run through the system pretending you are a...

Hi there, Captcha on the login page has been introduced in 6.5.0. This should be hitting stable later this coming week. We have an open request to implement 2FA as well, however I do not currently have an ETA for this.

Hi, Can you try the PlanetDomain Registrar in Clientexec? I believe this is the same as TTP Wholesale.

It affects both as far as I know. Can I get you to open a support ticket about this, and ask it to be assigned to me?

This is a known bug that I haven't got a fix for yet. Thank you for bringing this to our attention as well. Hopefully we can get this fixed for our 6.5.0 final release.

If you're unable to figure this out, feel free to open a support ticket and we can take a look.

Hi, All of our open tickets have been responded to. If you didn't receive a reply, please double-check your spam/junk folder.

Hi, You'll want to have "Hide Hosting Custom FIelds" enabled in the Product, this will remove the Domain Name field. Then you want to create Custom Fields, and attach them to the Product Group, and use them, like we do in SolusVM...

Hi there, You'll need to develop a server plugin first (https://www.clientexec.com/members/knowledge-base/developer-docs~89/server-plugin-development-guide~510), which would handle the creation, suspension, unsuspension, and deletion of the UserPackage. Then the snapin will be able to handle...

We are pleased to announce the first beta release of version 6.5! As a beta version, we do not recommend running 6.5 in a production environment. If you have a Clientexec license, you are automatically eligible to participate in the beta. More information can be found on our blog post.

Is the invoice being marked as paid or does that remain in an unpaid state? The next due date will always bump up regardless of if the service has been partially paid, not seen any payments, or has been paid in full. In other words, this represents the due date for the next invoice to come...

Disable any domain permissions from the client groups (Settings -> Users -> Client Groups), and domain stuff won't show in the client area.

Your best bet would be to open a support ticket with us and give us more information on the requirements, etc, and we can help you get this added. You'd need to edit modules/billing/models/PDFInvoice.php to add any PHP code to generate the QR Code, and then reference that in the invoice...