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Hi, You'd have to manually do any package upgrades right now (in 6.2). In 6.3, we're introducing an automated package upgrade system, which will pro-rate invoices, and handle the whole process for you. In the admin interface, you can change the billing cycle under the Billing tab of the...

The setting is in the Invoice Reminder Service, Settings -> Plugins -> Automation Services -> Invoice Reminder -> "Days to trigger reminder".

Yes, an option for None, but leave the price blank, and that should do it.

For addons to not show up if they aren't selected: https://www.clientexec.com/members/knowledge-base/invoicing-and-payments~68/how-to-configure-addon-prices~487

Hi, This is the way that Clientexec has worked since 5.x. If you need to trigger a plugin action, you need to click the plugin options dropdown and then manually change the package status. Running the auto-suspend service will automate this and you won't have to worry about that. I will...

If you're having issues, your best bet is to open a support ticket with us, with login details (both CE and FTP). You could also enable internal logging to level 4 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) and attempt to suspend or delete a...

There isn't right now. Please post this suggestion at https://forum.clientexec.com/forums/suggestions-feature-requests.11/ and we will look into adding this in a future release.

I believe the SMTP issue was being caused by a connection refused error. To debug SMTP, enable logs to level 5 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) and you'll be able to see the SMTP traffic, and any errors.

Hi, We would need you to either open a support ticket or attach logs at level 4 (https://www.clientexec.com/members/knowledge-base/maintenance-~77/how-to-enable-logging~80) so we can see what is happening.

More information on addon prices and invoice visibility can be found at https://www.clientexec.com/members/knowledge-base/invoicing-and-payments~68/how-to-configure-addon-prices~487

I've just tested this and it's working for me. Please open a support ticket with CE Admin and FTP access so we can debug this for you.

It should be "couponCode" not "couponcode".

We are planning a proper currency exchange rate system for our 7.0 release.

Hi, This is something we will be looking to implement after the 6.3.0 release.

Hi, This is actually something that is in the works for 6.3.0

Hi, This can already be done, in one of two ways: 1) Send "messagetype" as a GET parameter and use the Ticket Type ID. 2) Send "tickettype" as a GET parameter and use the name of the ticket type. index.php?fuse=support&controller=ticket&view=submitticket&messagetype=1...

A Plugin for GoGetSSL is currently being considered for our 6.3 release.

In order to better gauge community interest and address each item clearly, can you please create a separate thread per each request.

Please only post 1 feature request per thread. This allows the thread to focus solely on the requested feature and allows us to gauge community interest in the feature, allowing us to prioritize the request. Please make sure you use the search feature to ensure that your request doesn't...

This was addressed in a support ticket and was a configuration issue.