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This option is essential because some country-code domain extensions require additional custom data during the registration process. At the moment, there is no way to define or collect these custom fields within the product. Using separate domain groups as a workaround is not an ideal solution...

I want remind you that hide password not help to security because someone who can login to client portal could see password in history of welcome emails ; so better to make this password field visible.

I have good suggestions for clientexec but needs consideration by team.

Hello, I would like to suggest an improvement for ticket page. It would be very helpful to add a dropdown menu that contains all available ticket types, allowing users to quickly filter or navigate between them. Additionally, I recommend displaying a badge next to each ticket type to show the...

Hi, When a product or service—such as web design, custom development, or dedicated server services—is sold under a custom contract, the invoice often differs from the standard pricing configured in Clientexec. Currently, Clientexec automatically generates and sends invoices based on the...

Hi, There are situations where you may want to offer a special discount to a specific customer for a particular package, without making that discount available to anyone else. I suggest adding the ability to apply a one-time discount directly to a package based on its Package ID within a...

Hi, We need to add a "Client Packages" section to the admin Add Support Ticket page. Currently, canned replies (saved responses) cannot auto-populate because the system doesn't know which package the ticket is about. By showing and selecting the client's active package, the system will...

Hi, To improve the professionalism and user-friendliness of our client Portal, I would like to propose adding the following two features: Shopping Cart Icon (Header): Placing a shopping cart icon in the top header will give the portal a more modern, e-commerce feel. It allows customers to...

Hi, When defining custom fields in Clientexec, we often need to use the exact same title (e.g., "Operating System" or "Disk Space") across multiple product groups. However, because these fields share identical titles, it becomes extremely difficult to identify and select the correct one with its...

Hello, Since users can already access cPanel, etc directly through the client area, hiding the initial cPanel password does not provide a significant security benefit. When the password is not available to the customer, the hosting account owner often has to either reset the password or submit...

Hi, Currently, when a client upgrades or downgrades a package using the Clientexec button, the Next Due Date is automatically changed to the current date. I would like to suggest adding an option to keep the existing Next Due Date unchanged during package upgrades or downgrades. Many clients...

I also recommend this for product package under client portal This will make this page very useful for clients 1) Invoices related to this package ( helps clients not search in multiple invoices for specific package ) 2) Tickets related to this package ( helps clients not search in multiple...

I recommend add two feature for support tickets 1) Add "submit ticket for this package" under "action" and automatically select package for support ticket after that 2) under package details . show a new item " tickets for this package" and show tickets that this package assigned to. Thanks

I think it's better clientexec add feature of sub-account for this goal. only notification is not enough these days.

Hi, I recommend clientexec add "Domain Extension Groups" under domain types; This is something that is very popular these days for companies to show extensions in different group names which help clients to choose between extensions easily Popular,Tech,Lifestyle,etc Thanks

I think clientexec is better to add import prices ; in this case a excell file downloaded and after change price happened we can upload ( import ) prices. It's very fast

Hello We have this issue for some extensions like .ae or ir Thanks

Hello Please add custom fields for products in clientexec. In many case we need to add more details or notes for products and use it in our website ; we can place these items in these custom fields and use it instead of having separate table and database for website; Consider I am not talking...

Hello Two Packages Type incude "Domains" and "SSL" doesn't support "Automatic Coupon" Feature ? I recommend add this feature to these type of packages like "Hosting" Thanks

The user accounts that companies are using are getting faster, more elegant, and more feature-rich by the day, and customers are definitely noticing. Unfortunately, we still haven’t been able to access the new user account ourselves.