Receive an email notifying a ticket

nicaraohosting

New Member
Thank you

my question was i was not getting email notification when there is a new ticket.

I also take the opportunity to ask if a package can be activated automatically even if payment has not been received.

I have added two currencies but only the default one gives me an option. I would like the customer to select the currency type.
 

CE-Matt

Administrator
Staff member
Thank you

my question was i was not getting email notification when there is a new ticket.
Make sure you have the notification option set at Settings -> Support -> Departments

I also take the opportunity to ask if a package can be activated automatically even if payment has not been received.
You would need to edit plugins/services/order/PlugnOrder.php and change the variable $canActivatePackage to just be true, around line 140.

I have added two currencies but only the default one gives me an option. I would like the customer to select the currency type.
We don't have support for multi-currency right now. This is coming in our 7.0 release, which is scheduled for Q2 of 2021.
 
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