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Hi, Currently, the ClientExec dashboard displays sections such as Pending Orders , Automation Status, Tickets Awaiting Reply,... These sections are displayed one after another, which makes the dashboard long and requires more scrolling. I suggest displaying each section as a separate tab...

Hello, I would like to suggest an improvement for ticket page. It would be very helpful to add a dropdown menu that contains all available ticket types, allowing users to quickly filter or navigate between them. Additionally, I recommend displaying a badge next to each ticket type to show the...

Hi, When a product or service—such as web design, custom development, or dedicated server services—is sold under a custom contract, the invoice often differs from the standard pricing configured in Clientexec. Currently, Clientexec automatically generates and sends invoices based on the...

Hi, There are situations where you may want to offer a special discount to a specific customer for a particular package, without making that discount available to anyone else. I suggest adding the ability to apply a one-time discount directly to a package based on its Package ID within a...

Hi, We need to add a "Client Packages" section to the admin Add Support Ticket page. Currently, canned replies (saved responses) cannot auto-populate because the system doesn't know which package the ticket is about. By showing and selecting the client's active package, the system will...

Hi, To improve the professionalism and user-friendliness of our client Portal, I would like to propose adding the following two features: Shopping Cart Icon (Header): Placing a shopping cart icon in the top header will give the portal a more modern, e-commerce feel. It allows customers to...

Hi, When defining custom fields in Clientexec, we often need to use the exact same title (e.g., "Operating System" or "Disk Space") across multiple product groups. However, because these fields share identical titles, it becomes extremely difficult to identify and select the correct one with its...

Hello, Since users can already access cPanel, etc directly through the client area, hiding the initial cPanel password does not provide a significant security benefit. When the password is not available to the customer, the hosting account owner often has to either reset the password or submit...

Hi, Currently, when a client upgrades or downgrades a package using the Clientexec button, the Next Due Date is automatically changed to the current date. I would like to suggest adding an option to keep the existing Next Due Date unchanged during package upgrades or downgrades. Many clients...

I recommend add two feature for support tickets 1) Add "submit ticket for this package" under "action" and automatically select package for support ticket after that 2) under package details . show a new item " tickets for this package" and show tickets that this package assigned to. Thanks

Hi, I recommend clientexec add "Domain Extension Groups" under domain types; This is something that is very popular these days for companies to show extensions in different group names which help clients to choose between extensions easily Popular,Tech,Lifestyle,etc Thanks

Hello Please add custom fields for products in clientexec. In many case we need to add more details or notes for products and use it in our website ; we can place these items in these custom fields and use it instead of having separate table and database for website; Consider I am not talking...

Hello Two Packages Type incude "Domains" and "SSL" doesn't support "Automatic Coupon" Feature ? I recommend add this feature to these type of packages like "Hosting" Thanks

Hello I recommend for simple and faster manage product custom field add following option to "All Product Groups:" "except following product"; in this case we can add custom field faster to all products except some products faster . Thanks

Hello Please add billing cycle selector for "compare mode" It's better to have cycle selector. So clients could select billing cycle in fist page and aware there are multiple selection for order package; Thanks

Hello It's very good that add file attachment in the KnowledgeBase/Articles. Currentlty we should upload pdf or files in somewhere else and link in the articles. Thanks

Hello When we have multiple plans with compare template ( order form ) ; clients should scroll up and down for finding suitable plan. I recommend add an option top of this page to let visitor switch to "slide mode" then plans slide right and left horizontally; Thanks

I suggest Clientexec add this feature . using a fetch file extract products details from clientexec for use on the pages of website. This will help display information like product names, descriptions, and pricing and cycles in real time on the static pages of website. Thanks

Hello I know currently directpayment links work only on default gateway; I recommend make some change that it supports for all active payment gateways; It will help clients have multiple options in their email to make payment from directlink without need to login and change their default...

Hello It's better to have description or notes for custom fields. Maybe show ID of custom fields in the admin area. Currently we need to define multiple custom fields with same name and we can't manage which one belongs to which package or group. Thanks