client portal

  1. hadi

    add ticket details on top of ticket page in client portal

    Hello Please add details of ticket contains department and others to top of ticket on client portal Some clients wanted to follow up their tickets by phone but they don't aware in which department should followup their tickets something like this I speak about this page on client portal top...
  2. hadi

    quoted link for client portal

    Hi Some tickets clients sends are too long and we should read every post for understanding it; I think adding quoted under each post helps clients to mentioned to their post; In my scenario every each post contains a "quoted link" which copy this post to "Post Editor" Thank you
  3. hadi

    do not show Voided Invoice in list of Paid Invoices in Client Portal

    Hello Please do not show Voided Invoice in list of Paid Invoices in Client Portal if possible; Thanks
  4. hadi

    Client Portal / Inbox

    Hello Some Clients says we didn't receive your email ; why ?? -Because they received email in their spam -Because their mail server ignored our email or something else; It's better to add "INBOX" in client portal and lets them to see there their new notification for Ticket Updates or Emails ...
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